Welcome to the IOTBN Help Desk Team
This your friendly guide to ITNW-1308 Implementing and Supporting Client Operating Systems. Use the cards below to jump to what you need: how to start, course info, technology, grading, and support.
- ITNW-1308-004 – Tuesdays · 10:00 a.m.–11:30 a.m. · Hybrid · CATE-208 (Medina Building)
- ITNW-1308-005 – Thursdays · 12:00 p.m.–1:30 p.m. · Hybrid · CATE-208 (Medina Building)
- ITNW-1308-012 – Online Only
This site will be updated throughout the semester with helpful clarifications and module updates as we see which topics need more time or can move faster.
Choose what you need right now
No endless scrolling. Pick the card that matches your question and jump to a focused page.
Start Here · First Week Guide
Step-by-step instructions for what to do before class begins and during your first week, including how to find everything in Canvas.
Course Info & Modules
See what ITNW-1308 is about, learning outcomes, how hybrid vs online works, and a high-level Module 1–16 outline (including midterm and final).
Technology & Materials
Learn how classroom labs and loaner computers work, and what to know if you decide to run Windows virtual machines on your own device.
Grading, Policies & Support
Get a simple overview of grading, deadlines, attendance expectations, and how to contact the Help Desk or NLC Disability Support Services.
Belonging at IOTBN Inc.
You don’t have to know everything to belong here, this course is built for learners.
At IOTBN Inc., we believe the best way to learn is by breaking things, trying again, and making glorious mistakes along the way. You don’t need prior experience to belong here — curiosity, persistence, and a willingness to experiment are what make a great technician.
Whether you’re brand new to technology or returning after time away, you are welcome in this space. It really is okay to be new.